The Arora Hotel Gatwick/Crawley was a fantastic place to stay! My room was a Superior Double Room that felt spacious and cozy, featuring a welcoming decoration and a comfortable bed that guaranteed a great night's sleep. The staff was incredibly friendly, making me feel at home right from the start. I appreciated the complimentary drink vouchers that added a nice touch to my experience.

Bar service was slow at times.

Comfortable stay with great restaurant, but reception staff were unfriendly and rude.

Consider requesting a complimentary drink voucher at check-in. it enhances your dining experience at the well-maintained restaurant.

During my recent stay, I was attending a business seminar nearby and found the location incredibly convenient, as it was a short walk to the venue. The best aspect was the reliable shuttle service to the airport, which made my travel hassle-free. My Superior Double Room was well-equipped and offered a comfortable retreat after a long day. I appreciated the clean and tidy environment that helped me relax.

This hotel was just a fitting option for a stopover in Crawley with outstanding value for money. The rooms are okay, but the service left a lot to be desired, like the long wait at check-in. I'd recommend checking in later to avoid crowds.

I found the lobby bright and welcoming, with comfortable seating. The hotel is conveniently located, making it easy for seniors to access local shops and amenities, and the staff were incredibly helpful in assisting with my needs.

A better breakfast variety would be appreciated.

Great staff and comfy stay, but the air conditioning was a bit noisy.

the staff here r super friendly and make u feel at home! the location is really nice, close to town with lots of places to eat. the shuttle to the airport was also really cheap and easy. rooms were clean and comfy, no complaints on that front.

however, the breakfast wasn’t that great and the phone in my room didn’t work, which meant no wake-up call. also, a bit noisy from the trains.

a lovely experience thanks to artur's exceptional service and the hotel's convenient airport shuttle

Fantastic service with a warm atmosphere.

Comfortable stay with excellent service

I recently enjoyed a stay in a Superior Double Room that felt spacious and cozy, with a comfortable bed ensuring a good night's sleep. The staff at the hotel were incredibly friendly, offering personalized service and complimentary drink vouchers upon arrival, which added a lovely touch to my experience. the breakfast could use some improvement, as I expected a wider variety of options.

I loved starting my mornings with the tasty breakfast and great service from Raji at the Palm bar, who was always ready to whip up a cappuccino with a smile. It's also a treat to relax by the lovely pool and enjoy the cozy lounge area. The only thing I noticed was that the Wi-Fi could be a bit spotty at times, but it didn't ruin my stay at all! 🌟

The room was spacious, but the bar service was slow at times.

This place suits me perfectly, offering free Wi-Fi, a 24-hour reception, and a great restaurant. I still remember how the staff helped me find places with good exchange rates during my first stay. Highly recommended for a stress-free city break!

Exceptional Stay with Outstanding Service

Enjoyed a delightful two-week stay, appreciating the attentive staff, especially Tony the chef and Maria in the restaurant. The Grill Restaurant's steakhouse menu wowed me, especially at breakfast. Don’t miss the charming outdoor seating. perfect for a morning coffee!

close to parks and shopping for weekend explorers

I really enjoyed my stay here as it was just a short stroll to both Crawley Memorial Gardens and County Mall Shopping Centre, giving me plenty of options for leisurely walks and shopping during my weekend adventure.